My password isn't working. What should I do?

Modified on Wed, 23 Nov 2022 at 12:09 PM

To reset your shop password, click the Forgot Your Password? link on the login form.
To reset your forum/community password, click the Forgot Your Password? link on the login form.

If you still have trouble logging in or do not receive a new password by email within approximately 30 minutes, please contact customer service and we will reset your password manually and make sure you can access your account. Please make sure to let us know if it's your shop or community password that needs reset.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article